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Act on real product signals

Userflow has transformed how we support our customers. It's been a game-changer in empowering our users and reducing friction in their journey.

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NameLast editedMessages (30d)Created
Userflow AI Assistant
6 min ago
312 yr ago
Zendek Test
2 days ago
122 yr ago
Salesforce test
5 days ago
182 yr ago
English assistant (gpt 4o)
1 week ago
82 yr ago

FlowAI: The intelligence system behind modern product adoption.

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Intercom
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Connect Userflow to the tools you already use

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Everything to help users onboardin one place

Build AI-powered in-app experiences in minutes, measure impact, and iterate in real-time. No code and no bottlenecks.

Trusted by 800+ customer-obsessed teams
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Contentful
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Optimizely
Ernst & Young
L'Oreal
BCG
Contentful
Netlify
CoderPad
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Optimizely
Ernst & Young

FlowAI: The smarter loop for product adoption

FlowAI uses real product signals and intelligent flows to guide users, learn what works, and improve continuously.

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Guide users with personalized, in-app experiences that help them succeed - and stick around.

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FlowAI interface preview

Answer questions in the moment with contextual AI support that appears when users need it most.

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FlowAI interface preview

Personalize journeys to drive outcomes with adaptive experiences that evolve with user behavior.

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FlowAI interface preview

Even great products lose momentum when users don't know Know what works and instantly, based on

Act on real product signals

User behavior and product signals determine when and where guidance appears, so users get help at the right moment, not randomly.

Signals and flow configuration interface
Alternative flow panel

Build faster with intelligent guidance

Create in-app experiences in minutes with AI shaping steps and structure, so teams can launch without code or engineering help.

AI guided flow builder preview

Know what to improve next

AI continuously analyzes how users move through your experiences, surfacing friction, drop-offs, and wins so teams know exactly where to focus.

Analytics and improvements

AI that helps users and teams

AI supports users with in-app answers while helping teams improve experiences behind the scenes - transparent, editable, and always human-approved.

AI assisting users

Product & Growth

Improve activation and adoption - without pulling in engineering.

Behavior-based in-app guidance to get users to value faster

Clear visibility into drop-offs and what to improve next

Quickly show ROI of product roadmap decisions

Product & Growth - Userflow dashboard

Customer Success

Proactively support customers - without adding to your team's workload.

AI answers questions in-app, reducing repetitive requests

Usage signals surface friction and churn risk early

In-app communication drives engagement and retention

Customer Success - Userflow dashboard

Customer Marketing

Drive onboarding, engagement, and adoption - inside the product.

Guide users through onboarding and key workflows

Measure impact and value of new product launches

Launch updates and education where users are most likely to act

Customer Marketing - Userflow dashboard
Case study
Name SurnameProduct Manager
Klevu Logo

"Userflow has transformed how we support our customers. It’s been a game-changer in empowering our users and reducing friction in their journey."

-50%time to value
+45%adoption rates

FAQs

Clear answers to common questions

Still have questions?

Our team is happy to help, whether you're just exploring or ready to get started.

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How is Userflow different from a simple tour builder?

Userflow is designed for continuous product adoption—not one-off tours. It uses real product signals to guide users, measure impact, and help teams improve experiences over time.

Do I need a developer to use Userflow?

No. Most teams launch and iterate without engineering support. You can build, target, and optimize experiences directly in Userflow.

How does AI show up in Userflow?

AI helps generate guidance flows, identify friction points, and suggest optimization opportunities while keeping teams in control of final decisions.

Who is Userflow built for?

Userflow is built for product, growth, customer success, and customer marketing teams that care about activation, adoption, and retention.

What kinds of products is Userflow a good fit for?

It works well for SaaS and digital products where users need contextual onboarding, ongoing guidance, and clear paths to value.